Title:   Skills Trainer                                     Reports to: Manager, Personal Care Management Services

This position provides Medicaid PCA services to individuals with disabilities.  This position is based in the Worcester office and involves travel within Center for Living & Working (CLW) service area and beyond.

Responsibilities:

·                     Provide information and orientation to persons with disabilities seeking PCA services through the Medicaid Personal Care Attendant Program, determine basic eligibility for PCA program

·                     Liaison to consumer while going through the evaluation process to receive approval and services from the Medicaid PCA Program

·                     Assist consumer in identifying other community resources that may strengthen their choice for independence

·                     Complete an initial assessment with consumer in their home to determine their level of ability to manage their program

·                     Provide skills training to consumer having an active Prior Authorization following the approved Medicaid curriculum educating them on all phases of the PCA Program to include, how to be an employer, hiring of PCA’s, management of PCA payroll and the paperwork connected with the process and how to manage their (consumer) daily personal care program

·                     Troubleshoot for and with the consumer regarding issues with their individual program which could include one or more of the four core services; peer support, skills training, advocacy and information and referral

·                     Prepare and submit required paperwork on a timely basis according to the Medicaid Personal Care Attendant Program Contract and CLW’s timelines for deliverables.  Providing updates and current aspects of each person listed on assigned consumer list

·                     Maintain working relationship between PCA program and Fiscal Intermediaries (FI) including, but not limited to, resolving member complaints and sharing information with FI as needed

·                     Assist with the development of an approved PCA manual and Standard Operating Procedures Maintain consumer service records and follow-up on referrals

·                     Assume responsibility for Intake and Application process for PCA program

·                     Participate in all Department meetings and trainings related to the Medicaid PCA Program

·                     Other duties as assigned by PCM Manager

Qualifications:

·         Bachelor’s degree in related field and/or 1-3 years experience with people with disabilities.

·         Demonstrate ability to communicate both written and verbal

·         Proven organizational and time management skills with the ability to  meet deadlines

·         Maintain strict confidentiality

·         Ability to be a team player

·         Ability to travel, vehicle required

·         Bi-Lingual Spanish/English not necessary but is a plus

Salary: $12.00 per hour.

Interested candidates please submit a resume and cover letter to Human Resources. Center for Living & Working, Inc., 484 Main Street, Suite 345, Worcester, MA, 01608, Phone: 508-755-1121 Fax: 508-797-4015, or e-mail to EDSearch@centerlw.org